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© 2017 The GigRig Limited.  

All Rights Reserved.

Visitors - By Appointment Only

 

Office Hours:

Monday - Friday - 10am - 6pm

The GigRig Limited

Unit 85 Basepoint Business Centre

Rivermead Drive

Swindon SN5 7EX

United Kingdom

Tel: +44 (0)1793 602452

Email:  info@thegigrig.com

SUPPORT / FAQ / MANUALS

Here you'll find frequently asked questions, manual downloads and more…

Do I pay VAT?

You will only pay VAT if you are in the UK or the EU.
All countries outside the EU are VAT exempt so the 20% VAT will be removed at checkout when you enter your details.

 

How long does it take to Ship?

This depends on where you are, and what shipping option you choose. In stock items ship next working day. Standard mail takes 3-5 working days, special delivery and courier options take 1-3 days but may be more if the item needs to pass through customs.

 

Where does my product ship from?

Orders to the USA ship from our warehouse based East Coast US. All other orders ship from our HQ in the UK.

What is the Warranty?

We offer a 30-day no question money back guarantee. Item must be returned in a saleable condition.

In addition we offer a 2 year manufacturers warranty for the repair or replacement of faulty goods.
If there is anything we can help you with, just get in touch and we'll get you sorted.

 

Is my item in stock?

We have an automatic stock system that updates stock levels and shipping estimate times every day, so if it says its in stock, its is. If the item has a wait list you will see the expected shipping date.

Can you guys build my pedalboard?

Yes! We now offer various custom pedalboard service - CLICK HERE to find out more!

Can you tell me what I need to buy to power my pedals?

Sure, just purchase a Power Path diagram and we'll get it all sorted out for you...

GENERAL FAQs

 
 

DOWNLOADS

G2 MIDI + APP - for G2 Backup, G2 Remote Control, G2 Display and much more...

  • Our GigRig MIDI + App is now available to download via the iTunes/ App Store HERE

  • Click on the boxes below for extra downloads to help get you started

  • To use the App you'll need a Opto-Isolated MIDI to USB cable, available from our store and the appropriate Apple approved Camera Cable for your IOS device. 

G2
MIDI + APP (ios)
>
G2 Backup, G2 Remote Control, G2 Display and much more...
MIDI
PLAN
MIDI + APP INSTRUCTION MANUAL
MIDI TO
USB CABLE
MANUAL
 
G2
MIDI + APP Support Files
>
EMOJI
SAMPLES
G2
FACTORY
SMALL
SCREEN
CUES
LATEST
FACTORY
SETTINGS
G2
MIDI + APP Support Files
>
GIGRIG
MIDI
PLAN
S1 MIDI TRIGGER
CONTOLLER MODE
V1
S1 MIDI TRIGGER
DIRECT MODE
V1
SWITCHING
MANUALS
>
USER GUIDE
SOFTWARE UPGRADE INSTALLATION GUIDE
SOFTWARE UPGRADE V2 NEW FEATURES
EXT KIT
MANUAL
 
SWITCHING
MANUALS
>
G2 BANK MANAGER
MANUAL
QUARTERMASTER / QMX MANUAL
WETTER BOX
MANUAL
REMOTE LOOPY 2
MANUAL
SWITCHING
MANUALS
>
HUMDINGER
MANUAL
GRUMPYBOT
BUFFER MANUAL
THREE 2 ONE
MANUAL
ABY BABY
MANUAL
SWITCHING
MANUALS
>
WETBOX
MANUAL
 
POWER
MANUALS
>
GENERATOR
MANUAL
DISTRIBUTOR
MANUAL
ISOLATOR
MANUAL
HIGH CURRENT
ADAPTORS
POWER
MANUALS
>
VIRTUAL
BATTERY
NOISE CANCELLING
FILTER
ACA AOK
MANUAL
 
OTHER
MANUALS
>
MIDI DRIVER
MANUAL
CINCO CINCO / MIDI CINCO MANUAL

CONTACT SUPPORT

If you can't find what you're looking for then contact our resident technical genius Joe who will be able to point you in the right direction with all GigRig products