SHIPPING
Shipping FAQs
When will my order be dispatched?
We aim to process and dispatch any orders of in stock items, placed before 2pm (GMT) the same day.
In stock orders placed after 2pm GMT will be processed for dispatch the next working day.
Please allow 48 hrs for digital delivery of Custom Power Path orders. Orders placed for this service after 12pm (GMT) on a Friday will be processed next working day (Monday with the exception of public Holidays).
Estimated delivery dates will be provided for out of stock items.
Do you do Saturday Delivery ?
We unfortunately cannot offer any guaranteed Saturday Deliveries at this time.
We would advise customers requiring goods for the weekend that they place there orders before 2pm (GMT) on Wednesday for the best chance of delivery for the weekend.
There's no shipping service available for my address, can I place an order?
The GigRig ships worldwide. For US deliveries we ship directly from our US warehouse. All other countries are shipped from our UK warehouse.
Due to the current pandemic we have had to remove some destinations due to restrictions with our carriers.
We are working to resolve this.
Should your location not be listed and you still have any problems in placing your order please contact us directly with your order details and shipping address and we'll do whatever we can to resolve them.
I live in the USA, will I have to pay Customs Duty?
We have a warehouse in the USA for all dispatches to US customers. This means you will not not have to pay any international customs charges for goods shipped within USA borders.
Shipping Information
UK
Service
Service Details
Delivery Time
DPD
Tracked Next day Delivery throughout the UK
UK delivery from end of next working day from dispatch ( Ireland and Scottish Highlands 1-2 working Days)
International
Service
Service Details
Delivery Time
Secured Mail
Tracked worldwide service dispatched from the UK
Requires signature on delivery
USA
Delivery Time
Service Details
Service
USPS Priority Mail
Tracked Domestic service dispatched from US warehouse
Average delivery time 2-3 days